Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
This resource is a PowerPoint presentation with attached notes that can be used as a lesson plan. It is a complete lesson on creating and writing smart goals. I have used this for many different audiences from young people through to the corporate sector when looking at setting goals for learning, business and personal areas of life.
The worksheet has a couple of examples of how to set out SMART goals and room to create their own.
The files are editable so that you can make relevant changes for your particular audience if required.
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Communications, Workplace, ESOL and Computing Resources
This resource tackles the delicate subject of Workplace Bullying. Studies show that it is alive and well and is often swept under the carpet. This presentation is an interactive lesson that gives strategies for coping with Bullying in the workplace from an Employee and Management perspective.
The resource contains a professionally designed PP, Teachers notes, and worksheets for learners. Within the PP are links to videos that form part of the lesson.
Files are provided in pdf, powerpoint and word formatting allowing editing if required to suit your audience.
Topics are as follows:
- Definition of Workplace Bully
- Recognising the four types of Bullies
- 5 key facts about Bullying
- What is not Bullying
- What to do if you are Bullied
- The responsibilities of Management
- Three Task Challenges - Scenarios
This resource is for those that are new to Microsoft Excel and want to quickly learn and practice using calculations in Excel. The spreadsheet has a number of different sheets within it that have clear instructions and practice exercises to use for yourself or your learners to quickly master basic concepts.
I have used this to teach students and workplace learners with much success.
Covers addition, subtraction, multiplication and division on sheet 1. Sheet 2 has Autosum and subsequent sheets practice using these with common spreadsheets such as invoices and profit and loss scenarios. Simply give learners a copy of this spreadsheet and work through together or let them try by themselves.
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Communications, Workplace, ESOL and Computing Resources
This bundle contains:
A comprehensive PowerPoint presentation covering interview skills
A cover letter template to use when applying for a job
Two CV templates to use when applying for a job
This resource contains two CV templates that you can fill in with your own information. The CV's are formatted and have space for you to type in your specific information. There are prompts to help you with this.
They are standard CV's and it will generally be up to personal preference as to which one you will choose to use.
It would be useful to have basic word skills to work with the documents. Delete any information not required by selecting and using the Delete key. Remember a hard page break is Ctrl Enter. Use this instead of just continually using the enter key as this can muck up formatting.
This bundle has some great activities for introducing customer service skills to learners. It includes:
- 30 Slide Customer Service Powerpoint
- Customer Service Skills Worksheets and Activities
- Telephone etiquette Roleplay cards with message template
- Complaint resolution using the TACTICS method
Files have been provided in both pdf and editable versions.
This bundle includes a step by step guide on Microsoft PowerPoint as well as a presentation checklist and planning sheet. It also includes an interactive activity for learners to review a PowerPoint presentation and provide feedback.
Also a Card Deck Activity that has so many uses for groups and generates great discussions. Excellent preparation tool for learners.
All you need to ensure that your presentations are top notch!
As a bonus, there is also a presentation on Elevator Speeches and a Feedback module which are essential business communication skills.
Separate resources that can be used as icebreakers, warmers, parts of lessons, and in some cases whole lessons. Developed for Adults.
Business emails - 20 page e-book
The Verb 'To Be' simple present
Future tense diagrams and activities
Homophones
Synonym and Antonym worksheets and activities
Present and past tense irregular verb game
Things in Common Icebreaker
Giving good verbal instructions
Small Talk Presentation - Interactive lesson
This resource contains training manuals and associated files that are suitable for new Excel users and those that want a refresher. It contains information on basic spreadsheet setup, basic formula, creating charts, formatting and much more. Included within the workbook are instructions, a crossword for Excel Vocabulary and exercises. This is a 38 page workbook.
The step by step training manual has exercises that students can bring up on their computer to easily practice the skills demonstrated. It can be run as a workshop or stand alone resource to work through individually. A sample file has now been included for students to work through in Excel format. A full list of shortcut keys is also included at the back of the workbook.
Files are provided in both pdf and word format for editing.
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Communications, Workplace, ESOL and Computing Resources
This is a complete lesson on complaint resolution using the TACTICS method.
The resource contains a lesson plan, worksheets, diagrams of the model, a company policy to review, and practical exercises for the group to carry out. There is also a feedback form included.
The acronym TACTICS is used to work through a step by step process to handle a complaint from a customer. This is an important aspect of customer service. Once the learner has reviewed the process, it is a good idea to have the class separate into groups and role play various complaints scenarios using this method. All documentation is provided.
I have used this successfully with a Business training class. They enjoyed it and provided excellent feedback.
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Communications, Workplace, ESOL and Computing Resources
This covers essential skills to have and build on in the work environment.
Assertive Communication
Preparing an Elevator Speech
Complaint Resolution methods
Conflict Resolution
Problem solving in relation to projects and workplace issues
Customer Service Skills worksheet
Email Communication
Ethics and Workplace Dilemmas
Giving and Receiving Feedback
Goal Setting using SMART goals
Health & Safety
Identifying your Values individually and as a team
Writing Standard Operating procedures (sops)
Teamwork
Microsoft Powerpoint
Your students will find these lessons engaging, fun and interactive. This bundle contains essential communications skills for the workplace and classroom. Worksheets, activities and Powerpoint Presentations that are fully editable.
Included:
Active Listening
Assertive Communication
Complaint Resolution
Conflict Management Styles
Customer Service Skills Worksheet
Feedback model
Giving verbal instructions
Goal Setting
H&S
Values
Time Management
Teamwork
No preparation is required.
Email is the most common form of communication in the workplace and it is important to get it right. The Resource contains an e-book that contains six critical steps to ensuring your email is delivered to the recipient in a professional manner. Common mistakes have been addressed for those that have English as a Second Language and there are some practical exercises to be completed around grammar within. The answers are also supplied.
The second resource is a PowerPoint presentation that is useful for leadership coaching. It is interactive, and in the notes page of the presentation there are examples of activities for the learners to participate in as you work your way through the presentation.
The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon.
Don't overcommunicate by email.
Make good use of subject lines.
Keep messages clear and brief.
Be polite.
Check your tone.
Proofread.
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Communications, Workplace, ESOL and Computing Resources
Canva is an excellent, free, design tool that can save you time and money. It makes sense to use this instead of paying for expensive designers. This resource comes in PPT form and a pdf. The PPT is 27 slides.
This training PowerPoint and PDF is a basic step by step guide to get you started. A Facebook post is created for the purposes of an example, however, the skills learnt can be applied to other promotional documents such as Covers, brochures, posters, instagram posts, twitter posts, etc.
You can use Canva to market your store, and / or use it as a class lesson. Students / learners can create posters, design promotional material on a topic of your choice, etc.
Topics covered in Step by Step, graphic format:
Signing up and Logging on to Canva
Creating a Social Media Post
Layout Choices
Using the Objects Toolbar
Inserting and Changing Text
Moving and Rotating Text Placeholders
Finishing off with Frames
Sharing your Design
Also available:
/teaching-resource/canva-how-to-create-a-logo-with-a-transparent-background-11767063
Communications, Workplace, ESOL and Computing Resources
This resources is for anyone in the education sector or business that wants to learn how to manage and prioritise their time more effectively.
The resource contains a powerpoint presentation and word documents that can be used as handouts for learners. The powerpoint presentation has a notes section that is part of the overall lesson plan. It suggests activities for learners so that the presentation is interactive and engaging. The two word documents are activities for learners to participate in as part of the overall lesson.
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Communications, Workplace, ESOL and Computing Resources
Microsoft Word Tables is a 20 page step by step training manual with screen shots that will have yourself and/or your learners mastering tables in Microsoft Word in no time at all. This will add professionalism to worksheets, reports and other documentation. It is an essential skill.
It includes a Teacher Training Manual, a Student Training Manual and exercise files. It has 5 exercises at the end of the Manual for students to complete.
You are supplied with both Word format and pdf. In case you wish to edit the manuals for your own purposes.
This can be used for instructor led training and / or for students to work through on their own.
This is a 25 slide engaging PowerPoint presentation that covers the important topic of Active Listening. It includes information on Body Language, Questioning, Paraphrasing, Facial Expressions, and best practice techniques.
Teachers notes are included that contains additional information and answers to questions that are posed to students.
There is a pdf version and a ppt version that can be edited if required.
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Communications, Workplace, ESOL and Computing Resources
This activity is for learners to get to know more about each other. It can be used as a warmer or ice breaker at the beginning of a lesson.
Hand out the worksheet and have students work in pairs to fill it in. They need to talk to other people in the class to find out anything that they may have in common.
Works well for a speaking activity. Is a lot of fun!
This is a one page list of all the shortcut key combinations you can use in Excel. It will save you so much time.
The great thing about learning shortcuts is that they don't change with versions. And of course you don't have to grab the mouse, you can get everything done without the use of the mouse which saves you time and increases productivity.
You will be amazed at what can be accomplished using shortcut keys. From moving around your spreadsheet quicker, to formatting and inserting charts. Try them out - lots of fun!
Please leave a review. Thanks and have a great day :)
Use this Free resource for when you want to brainstorm any idea with your team or class. The technique of brainstorming can be used to solve problems or come up with new ideas.
The format provided is both printable and editable, meaning that if teaching virtually, you can have learners type directly into the pdf without any further software required.
There are rules that need to be followed for you to facilitate a successful brain storming session. These are also included and should be reviewed at the start of the session.